Privacybeleid

Privacy Policy

 

Introduction

At House of Cashmere, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR/AVG).

 

1. Data Controller

House of Cashmere

Based in The Netherlands

Email: info@houseofcashmere.nl

 

2. Personal Data We Collect

  • Identity Data: name, date of birth, gender

  • Contact Data: email address, phone number, shipping and billing address

  • Order Data: products ordered, payment details

  • Technical Data: IP address, browser type, device information, cookies

  • Marketing and Communications Data: preferences and consents

 

3. How We Use Your Data

We process your data to:

  • Fulfill orders and manage payments

  • Communicate with you regarding your orders and customer service

  • Improve our website and services

  • Comply with legal obligations

  • Send marketing communications, if you have consented

 

4. Legal Basis for Processing

We rely on the following legal bases to process your data:

  • Consent (for marketing)

  • Contract performance (to fulfill orders)

  • Legal obligation (accounting, tax)

  • Legitimate interests (website improvement, fraud prevention)

 

5. Data Sharing and Transfers

We may share your data with:

  • Payment processors

  • Shipping companies

  • IT service providers

  • Legal authorities if required by law

 


We do not sell your data to third parties. If your data is transferred outside the EU, we ensure adequate protection measures are in place.

 

6. Data Retention

We retain your personal data only as long as necessary for the purposes described or as required by law.

 

7. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time (for marketing)

  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at info@houseofcashmere.nl.

 

8. Cookies

Our website uses cookies to enhance your experience. You can manage cookie preferences via your browser settings.

 

9. Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

 

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: info@houseofcashmere.nl